Byronshop.com.au is committed to the new Australian privacy legislation in the
way it collects, uses, secures and discloses personal information.
The Commonwealth Privacy Act 1988 requires companies to comply with the National
Privacy Principles (NPPs). This document describes Byronshop.com’s Privacy
Policy.
The information we collect
We lawfully collect personal information that is necessary for our business to
function. The information we collect and hold will depend upon the products and
services you request from us and may include:
• Information you provide us when you purchase goods. This information will
include your name, address and contact details. Note: we do not have access to
your credit card details as all credit card transactions occur via Eway Secure
Real Time Credit Card Processing.
The only personal information we collect when you use our website is what you
tell us about yourself, for example, by completing an online form when you
request product information, or when you send us an email we will record your
mail address.
How we use your information
We use the information we collect for the purpose disclosed at the time of
collection or otherwise as set out in this Privacy Statement. We will not use
your personal information for any other purpose without first seeking your
consent, unless authorized or required by law. Generally we will only use and
disclose your personal information:
• To establish and maintain your relationship as a customer of Byronshop.com.au.
• To provide the products and services you have requested from Byronshop.com.au.
• To administer and manage those products and services.
• To answer your inquiry.
• For direct marketing by email, specials on products or services you have shown
interest in.
If we contact you in this way without obtaining your prior consent, we will
provide you with the opportunity to decline any further marketing
communications. If you at any time receive any communication from
Byronshop.com.au which you would not like to receive, please contact us and we
will remove your name from our mailing list.
Access to your personal information
In most cases, you can gain access to the personal information that
Byronshop.com.au holds about you, subject to some exceptions allowed by law.
If you would like to check or amend your contact details, please contact us. We
will deal with all requests for access to personal information as quickly as
possible.
Our secure shopping system uses a direct electronic link through eWay to
Westpac bank and incorporates
industry standard SSL 3.0 data encryption at 128 bit using the internationally
trusted Comodo certificates. The secure server that performs the processing of
the payment is protected by the latest in hardware firewall technology. This
ensures your private information is kept private throughout the payment process.
Byronshop.com.au will take reasonable steps to keep secure any personal
information which we hold and to keep this information accurate and up to date.
Personal information is stored in a secure server or secure files.
The Internet is not always a secure method of transmitting information.
Accordingly, Byronshop.com.au cannot accept responsibility for the security of
information you send to, or receive from us over the Internet or for any
unauthorized access or use of that information
Changes to this Privacy Policy
It may be necessary for us to review and revise our Privacy Policy from time to
time. An amended version will be posted on our website at www.byronshop.com.au.
We suggest that you visit our website regularly to keep up to date with any
changes.
Contact Us
If you would like any further information, or have any queries, problems or
complaints in relation to this Privacy Policy or our information handling
practices in general, please contact us on info@byronshop.com.au.
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